Refund policy

Return & Refund Policy

Customer satisfaction is important to us.

Return Period

Returns may be requested within 30 days of receiving your order.

Eligible Returns

Returns are accepted if:

  • The product is damaged upon arrival.
  • The item is defective.
  • You received the wrong item.
  • The product differs significantly from its description.

Items should be unused and returned in their original packaging whenever possible.

Non-Returnable Items

Returns are not accepted for:

  • Gift cards
  • Personalized products
  • Perishable goods
  • Opened personal care or hygiene products
  • Clearance or final sale items

Refund Process

After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping charges are generally non-refundable unless the return is due to our mistake.